| Put a SilentPartner in your department.
In order to become more nimble and forceful, companies are decentralizing business units and globally distributing teams. Yet, delivering more projects with less resources and greater internal client demands makes project management even more complex. The SilentPartner Corporate Services Solution® simplifies project and service delivery… transforming in-house services department into a powerful professional services firm within the firm. The system truly partners with the employee, turning ordinary tasks into extraordinary things to do. And, disparate data into holistic and insightful information.
Built from the professional services firm up.
Adopted from the best practices across a wide variety of professional services firms, The SilentPartner© Corporate Services Solution drives team efficiencies, organizational effectiveness, and customer satisfaction to new heights.
An end-to-end technology system built on secure, robust technology, The Corporate Services Solution allows you to manage tasks, resources, budgets, issues, and digital assets all in one place, then share information instantly with anyone on your team. The system provides service teams with a user-friendly project management interface that facilitates project success and breeds satisfaction in a job well done.
Access to project information has never been easier or more convenient. That’s because Silent-Partner is browser-based, allowing you to work on projects or access a variety of project-related information from any internet connection.
Complete drill-down capabilities are provided throughout SilentPartner. Workflow is more automated. User-defined business rules allow for real time notifications governing cost containment and pending schedules. The system also has multi-language and multi-currency capability as well.
Key capabilities include:
Project management: SilentPartner provides the easiest way to open up jobs and begin work on them… immediately. There is no learning curve or cumbersome set up processes like other well-know project management systems. In addition, your service team has access to the most user-friendly tools needed to control the job’s quality, scope, and deliverables. Tools like project estimating, team scheduling, email, project timelines, and change orders to communicate project scope changes. A central electronic job jacket contains all project-related information including communications and digital assets, eliminating the need for time intensives searches. Plus, your internal clients or vendors can stay informed throughout the process using the SilentPartner eClient extranet - branded with your department and company identity.
Staff projections and resource utilization: Optimizing your organization’s resources is an area where the SilentPartner Corporate Services Solution shines. With SilentPartner’s resource utilization reports, corporate services departments can gain visibility throughout the organization into who is booked and who is available - maximizing the department’s ability to produce quality projects on demand.
Reporting: Keeping a close tab on corporate metrics is achievable. That’s because SilentPartner because accumulates knowledge gathered from current and prior projects into insightful reports. The SilentPartner Corporate Services Solution provides users with a 360° view of project productivity and department profitability. Over 200 reports exist that allow you to better manage people, control profits, pinpoint and resolve problems, identify new opportunities, and meet or exceed mission critical benchmarks. Detailed reports are served directly to the user’s dashboard allowing instant access to the information they need…when they need it. Individuals can configure their personal dashboard showing tasks, calendars, and a variety of business and personal performance metrics.
Time and expense management: With built-in or separate eTime modules, all employees have access to the jobs to which they are assigned - at the office or on the road. This quick, effortless, and browser-based time and expenses entry system ensures compliance by alerting users of missed time entries, while facilitating timely departmental invoicing. Over one hundred reports real-time reports present time analyses in summary or in detail, spanning unlimited time frames. Reporting options include Staff, Client, Team, Office, Task, and more.
Project cost accounting: With its origins as one of the first commercial accounting systems for Macintosh computers, this robust and integrated project cost accounting system has been proven and tested in domestic and international service organizations worldwide. Compared to general-purpose enterprise accounting software, our accounting solution addresses the unique needs of the project–oriented organization and directly supports the project manager. Plus, the system provides complete drill down capabilities to source transactions and audit trails to validate the firm’s financial stewardship and governance.
Greater job satisfaction, increased productivity, better staff utilization, easy departmental invoicing, and reduced IT costs are all achievable through the SilentPartner Corporate Services Solution. Contact us today to learn more and see a live web demonstration. |
